Privacy Policy

Effective Date: September 26, 2025

At Capital Insurance & Financial Services, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website, services, or representatives.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact number, email address, residential address, date of birth, identification documents, and financial details necessary to process your requests.

• Non-Personal Information: Browser type, IP address, device information, and cookies to improve user experience and website functionality.

2. How We Use Your Information

We use the collected data for:

• Providing financial and insurance products or services.

• Processing applications, claims, and transactions.

• Verifying your identity and ensuring compliance with legal regulations.

• Communicating important updates, offers, or service-related information.

• Improving our website, customer service, and overall client experience.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share data with:

• Authorized Financial Institutions & Insurance Partners – for processing applications and transactions.

• Regulatory Authorities – where disclosure is required by law.

• Trusted Service Providers – who assist in IT, customer service, or compliance-related functions.

All third parties are bound by confidentiality agreements to protect your information.

4. Data Protection & Security

We implement advanced security measures including encryption, secure servers, and restricted access controls to safeguard your personal information from unauthorized use, loss, or disclosure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your data.

• Withdraw consent for marketing communications at any time.

• Request deletion of your personal information, subject to legal and regulatory requirements.

6. Cookies & Tracking

Our website may use cookies to enhance user experience, analyze website performance, and provide personalized content. You can adjust your browser settings to disable cookies if you prefer.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or company practices. The updated policy will be posted on our website with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Capital Insurance & Financial Services
📍 No 665/25, 2nd Floor, 45th Cross, 1st B Main Road, Jayanagar 8th Block, Opposite BSK Bus Station, Bangalore – 560070
📞 +91 96115 77977, +91 96635 74135
📧 srinivas.reddy@cifs.in